Delete your account and data

Last updated: 30 July 2026

This page applies to both Ziro Taxi (passenger) and Ziro Taxi Driver. You can ask us to delete your account and the data linked to it at any time, free of charge.

How to request deletion

1. Email us Send a message to solictic3@gmail.com from any address, using the button below or your own email app.
2. Tell us how you sign in Passengers: send the email from the Google account you sign in with, or tell us which Google account it is. Drivers: include the phone number you sign in with, with country code (for example +91 98765 43210). We identify accounts that way, so we cannot process a request without it. Including your phone number as well helps us find a passenger account faster, but it is no longer what identifies it.
3. Tell us which app Say whether you use Ziro Taxi (passenger), Ziro Taxi Driver, or both.

Open my email app

The button only works if an email app is set up on your device. If nothing happens, copy the details below into any email app instead.

Send to solictic3@gmail.com
Subject Delete my Ziro Taxi account
Message
Please delete my account and associated data.

Google account email (passengers):
Phone number with country code (drivers):
App (passenger / driver / both):

What gets deleted

DataWhat happens
Your sign-in account — Google account for passengers, phone number for driversDeleted
Your profile record — phone number, last-seen time, notification tokenDeleted
Your trip and booking historyDeleted
Live location data for any tripDeleted (this is already removed automatically when a trip ends)
Driver status and availability, if you are a driverDeleted
Problem reports you sent usDeleted, unless we still need one to investigate an ongoing issue
Anonymous crash and error diagnosticsKept. These are not linked to your phone number and cannot be traced back to you, so they cannot be identified for deletion.

How long it takes

We aim to confirm your request within 7 days and to complete deletion within 30 days. We will reply to the address you wrote from once it is done.

Before you delete

Deletion is permanent and cannot be undone. If you have an active booking or trip in progress, please complete or cancel it first. You are welcome to sign up again later with the same phone number, but your previous history will not come back.

Questions

Contact solictic3@gmail.com. See also our privacy policies for passengers and drivers.